Product Care



Our jewels are handmade, and we do make them with a lot of love and care.

In case you acquired one of our jewels, we hope you will cherish them, use and enjoy as many times as you wish to do so. We ask your special attention in this chapter, so that you can prolong your satisfaction, thus contributing to extend the preservation and conservation of your jewel.

Using our jewels requires care and attention, as the metals we use are soft and are subjected to a natural wear and tear both mechanical and chemical.

Mechanical wear and tear usually occur by abrasion and takes place when the jewel is in contact with other materials of an abrasive or hard nature (mechanical agents)

Chemical wear and tear occurs when the jewel interacts with chemical products(Chemical agents). In the specific case of silver, we call your attention that jewels that contain this metal, may tarnish and oxidise with time, mainly when this enters in contact with agents such as perfumes, chlorine, salt water, make-up, beauty creams, solar protectors and aggressive cleaning products. 

In certain cases, our jewels are subjected to gold plating, white rhodium plating, black rhodium plating and other plating materials deposited  by galvanization. These same agents, being mechanical or chemical may affect these plating effects in such a way that they may disappear with time.

 The progression of the effects caused by these agents, will be worsened the lesser attention you give to the following recommendations regarding the care of your jewels:



Please do always remove your jewels before you:  

  • Wash your hands
  • Apply perfumes or face creams
  • Apply solar creams
  • Apply hair lacquer or hair dyes.
  • Work with cleaning products such as detergents, bleach, ETC.
  • Work in the garden
  • Do sport activities
  • Go to the beach or to the swimming pool
  • Do any mechanical work that involves the use of tools

For the conservation and cleaning of jewels

  • Store your jewels in a dry place, inside their original packaging;
  • Polish occasionally with a non-abrasive cloth;
  • Use a water solution with a few drops of dishwashing liquid, drying the jewels immediately with a soft clean cloth.                                                                                                                                                         


Recommendations for the cleaning of precious stones:

For the following stones:

  • Diamonds
  • Sapphires and Rubies
  • Emeralds
  • Aquamarines
  • Topaz

 Must wash the stones with a soft toothbrush in tepid water with dishwashing liquid, rinse them well with tap water and dry with a clean soft cloth.


For Emeralds, Aquamarines and Topaz, avoid contact with other stones.

Do not store them with other jewels.

These stones are fragile.

Avoid perfume in the case of Emeralds.

  •  For Tanzanite

Do not use the toothbrush.

Wash thoroughly with tepid water and dishwashing liquid,

rinse with tap water and dry with a soft dry clean cloth.

These stones scratch easily.

 For the precious stones below please pay attention to:


  • Opals

 Easily scratched. Clean with a slightly humid or dry clean cloth. Use tepid water with dishwashing liquid. Avoid brushing, chemical products, excessive heat and dry environments. Do not store in contact with other jewels. 

  • Pearls

 Easily scratched. Clean using a very slightly humid clean soft cloth. After each usage, especially in jewels with skin contact, clean the pearls with a slightly humid or even dry clean cloth. Avoid using chemical products, acids, even the softest (e.g. vinegar or lemon juice), swimming pool water with chlorine, abrasives, strokes, excessive heat, dry environments, do not use perfumes or creams directly on pearls. Do not store with other jewels.

 “If you use a Patzi Jewel with pearls, it must be the last item to dress and the first one to take out”

  • Coral

Easily scratched. Clean with a slightly humid clean soft cloth.

Avoid detergents, cosmetics, swimming pool water with chlorine, brushing and excessive heat. Avoid the contact with other jewels or hard abrasive materials.


 Follow our recommendations. In case of any query please contact us by mail: